SELECTED WORK

Case Studies

Over seven years designing for environments where getting it wrong has real consequences, where thousands of enterprise employees depend on the system working correctly every single day. Here's the evidence.

320k+

Active users

50+

Global locations

42%

Fewer no shows

2.61m+

Bookings across top 30 days alone

1m+

Average monthly booking volume

01

Screenshots of a computer and tablet displaying a Microsoft Outlook calendar and email interface for scheduling a workshop, with floor plans and meeting details.

ENTERPRISE UX

LEGACY INTEGRATION

Cross - Platform Workflow Integration for Enterprise Outlook Users

I designed a feature-complete Microsoft Outlook plugin integration within strict legacy framework constraints. Enabled seamless bi - directional syncing between Exchange and the GemEx cloud database - zero disruption to existing workflows 10k+ daily users.

CROSS PLATFORM

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02

Dark-themed dashboard on a MacBook Pro with analytics charts, maps, and data metrics on occupancy, desk utilization, and booking analytics, alongside a mobile screen showing user profile and booking statistics.
Dark-themed dashboard on a MacBook Pro with analytics charts, maps, and data metrics on occupancy, desk utilization, and booking analytics, alongside a mobile screen showing user profile and booking statistics.

ANALYTICS

DASHBOARD

HARDWARE DATA

Analytics & Workplace Intelligence for Global Enterprises

I evolved a fragmented, floor-level analytics module into a multi-tiered enterprise intelligence platform. By integrating raw occupancy sensor data with app-generated booking streams, the redesigned platform provides actionable, trusted insights tailored for both Facility Managers and Data Analysts.

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03

Four smartphones displaying different screens of a locker management app, including floor plans, locker reservations, and locker availability.
Four smartphones displaying different screens of a locker management app, including floor plans, locker reservations, and locker availability.

IOT INTEGRATION

HARDWARE-DIGITAL

ERROR RESOLUTION

IoT - Integrated Asset Management System

I led UX integration of Vecos smart-hardware into GemEx SaaS. Architected the logic for resolving hardware signal latency, offline error states and physical-to-digital user mapping - making the invisible infrastructure feel native and reliable.

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04

05

Screenshot of a conference room booking app on a smartphone and a computer screen. The phone displays rooms, bookings, and request options. The computer shows booking management with approval options, room details, and booking statuses.
Screenshot of a conference room booking app on a smartphone and a computer screen. The phone displays rooms, bookings, and request options. The computer shows booking management with approval options, room details, and booking statuses.
Screenshot of a digital interface for managing services on a computer and smartphone. The computer screen displays options for catering, snacks, tea, and water with images of food items, and a section showing a summary of requested services. The mobile device shows a booking app with options for meeting rooms, catering, and service availability.
Screenshot of a digital interface for managing services on a computer and smartphone. The computer screen displays options for catering, snacks, tea, and water with images of food items, and a section showing a summary of requested services. The mobile device shows a booking app with options for meeting rooms, catering, and service availability.

FACILITY MANAGEMENT

FACILITY MANAGEMENT

ADMIN SYSTEMS

ADMIN SYSTEMS

GOVERNANCE

Automated Governance for Hybrid Solutions

I architected a conflict - resolution engine for high - demand workspaces. Designed the admin configuration console that allows Facility Managers to automate governance rules across 50+ global locations.

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GOVERNANCE

Designing Bookable Services for the workplace

I designed the service layer that moved catering, AV and room-service requests out of the facilities team's inbox and into structured bookings - across admin web, mobile and Outlook.

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22 ORGANISATIONS ACROSS 4 CONTINENTS

Clients and organisations

EY

DWP

Cistermiser

M&G

ETTEPLAN

Morgan Lovell

ZURICH

CITY OF LONDON

SEB

Knight Frank

AVIVA

Trafikverket

ISS

MACE

Legal & General

ATOS

BELLROCK

Cundall

CLARION HOUSING

abrdn

ATOS

TSB

GemEx for Outlook
Vecos Lockers
Booking Approvals
Data Visualisation
Bookable Services

GemEx for Outlook

Vecos Lockers

Booking Approvals

Data Visualisation

Bookable Services